English
English
FAQ
- Does the new phone battery need to be activated?
New phone batteries needn't to be "activated", today's phones use lithium batteries, charge and use at any time.
- How to use battery healthily?
Try to avoid the phone in a high temperature or high power state for a long time, and avoid using the phone while charging; when charging is completed, please disconnect the charger from the phone in time, and unplug the charger from the power outlet; please use The official standard charger and data cable, if you need to replace the battery, please go to the official service center to replace the original accessories.
- How to do the phone long time no use or over discharge cause unable to charge?
If the phone long time no use or lowly battery, the battery is in an over-discharged condition. Suggest you to charge the phone for 30 minutes before checking.
- Will the phone be damaged when charged with a non-original charger?
Using a non-original charger to charge exist safety hazard. Because the others charger and data cable have't through the compatibility test, and the difference in charging power or charging protocol will not only affect the charging effect, but also unsafe to use.
- Can I continue charging when my phone is hot?
The phone can continue to be charged when it is hot, but the charging power of the phone will be intelligently adjusted to reduce heat generation and the charging speed will be slower. There is also an overheat protection function inside the mobile phone. Under extreme conditions, if the temperature is too high, the high temperature protection mechanism will be triggered, and the automatic off will ensure the safety of the phone.
- Will affect phone when charge overnight without unplugging it ?
Charging overnight will not be a safety hazard, but it will speed up battery aging. When charging is complete, please disconnect the charger from the phone in time, and unplug the charger from the power outlet.
- Is there a safety hazard if the charger overheats?
The standard charger is designed with multiple protection circuits, including: overvoltage protection, overcurrent protection, overtemperature protection, short circuit protection, no-load protection, etc, to ensure safe charging.
- Is overheating a phone a safety hazard?
The phone adopts multiple overheating protection functions to ensure safe use. If the temperature of the mobile phone is too high, the high temperature protection mechanism will be triggered, such as popping up a high temperature prompt box, temporarily closing high-power applications, and reducing the use of the mobile phone after the temperature of the mobile phone recovers naturally.
